About These Terms
These terms apply to anyone who visits our website, gets in touch with us, or signs up for one of our services. They cover how we work together, what you can expect from us, and what we expect in return. We may update these terms from time to time, so it's a good idea to check this page now and then.
Our Services
Amazon Books Publishers offers the following services:
- Publishing
- Editing
- Illustrations
- Proofreading
- Book Cover Design
- Author Website Creation
Each service is delivered based on the package you select and the details we agree on at the start of your project. The scope of work, timelines, and deliverables for each project will be shared with you before work begins.
Placing an Order
When you place an order with us, we'll go over the details together to make sure we're on the same page. This may include:
- The type of service you're booking
- The expected timeline and key milestones
- The agreed pricing and payment schedule
- Any other terms specific to your project
Once both sides are clear on the details, work begins based on the agreement.
Payments
Payment terms are shared with you before any work starts. Depending on the service and package, this may include:
- A starting deposit before the project begins
- Payments tied to certain stages of the work
- A final payment before the completed work is handed over
All payments are processed through the methods we accept at the time of booking. Pricing is shared upfront, with no hidden charges. Any taxes, fees, or charges from third-party payment platforms are the client's responsibility unless stated otherwise.
Refunds
We aim to deliver work that meets the agreed scope. If something doesn't go as planned, we'll do our best to sort it out through revisions or adjustments. Refund requests are reviewed on a case-by-case basis and may depend on:
- The stage of the project at the time of the request
- The amount of work already completed
- The terms shared at the time of booking
Refunds, where applicable, are processed back through the original payment method. Some services or stages may not be eligible for refunds once work has started, and this will be made clear before the project begins.
Revisions
We share work in stages so you can review it and share feedback along the way. The number of revisions included depends on the package you've selected. If extra revisions are needed beyond what's included, we'll talk through any added time or cost before moving forward.
Project Timelines
Each project comes with a timeline shared at the start. Timelines depend on the size of the work, the package you've selected, and how quickly feedback is shared during review stages. Delays in feedback or extra revisions may shift the timeline, and we'll keep you in the loop if anything changes.
Client Responsibilities
To help your project move along smoothly, we ask that clients:
- Share clear and complete details at the start of the project
- Provide any reference material, files, or information needed for the work
- Review drafts and share feedback within a reasonable time
- Make payments on time, based on the agreed schedule
- Communicate openly if anything needs to change along the way
Ownership of Work
Once your project is complete and final payment has been received, the rights to the finished work are handed over to you. This includes your manuscript, cover design, illustrations, website content, or any other final deliverable that was part of your order.
We may keep copies of completed projects for our records and may show samples of finished work in our portfolio, unless you ask us not to.
Use of Our Website
When using our website, you agree not to:
- Use the site for anything against the law
- Try to break, harm, or interfere with the site or its security
- Copy, resell, or repost our content without permission
- Submit false or misleading information through any of our forms
We may limit or block access to anyone who breaks these rules.
Content You Share With Us
When you send us files, drafts, or other materials for your project, you confirm that:
- The work is your own, or you have the right to use it
- It doesn't break any copyright or other legal rules
- It doesn't include offensive, harmful, or unlawful content
We rely on what you share to be accurate, and we aren't responsible for issues that come up due to incorrect or misused materials.
Confidentiality
Anything you share with us during a project is kept private. We don't pass on your personal information, manuscript, or project details to outside parties for their use, except where needed to deliver your service or where the law requires it.
Third-Party Tools and Links
Our website may include links to outside sites or use third-party tools (for hosting, payments, analytics, advertising, and similar functions). These outside parties run under their own terms and privacy policies. We aren't responsible for how they handle your information once you leave our site.
Limits of Liability
While we take care to deliver good work, we can't guarantee specific outcomes such as sales, rankings, reviews, or income from your published book. Results vary based on many factors that fall outside our control, including market trends, audience interest, and platform changes.
To the extent allowed by law, Amazon Books Publishers is not responsible for indirect, incidental, or consequential losses tied to the use of our services or website.
Cancellations
If you'd like to cancel a project, please reach out as soon as possible. Cancellation terms depend on:
- The stage of the project
- Work that has already been completed
- The original agreement at the time of booking
In some cases, a partial refund may apply, and in others, work already done will need to be paid for in full. We'll go over the details with you at the time of cancellation.
Communication
By sharing your contact details with us, you agree to receive emails, calls, or messages tied to your inquiry or project. You can opt out of marketing communication at any time by following the unsubscribe option in our messages or by replying STOP to any text message.
Changes to These Terms
We may update these Terms and Conditions over time. When we do, we'll change the "Last updated" date at the top of this page. For bigger changes, we may also share a notice on the site or send an email where appropriate. Continuing to use our website or services after updates means you accept the new terms.
Governing Law
These Terms and Conditions are governed by the laws that apply in our area of operation. Any disputes that come up will be handled in line with those laws.
Contact Us
If you have any questions about these Terms and Conditions, feel free to reach out using the contact details listed on our website. We're happy to walk you through anything that's unclear.
