Privacy Policy

What Information We Gather

We only ask for information when there's a clear reason behind it, and we try to be open about why it's needed. Based on how you interact with our website, we may collect:

1. Basic contact details such as your name, email address, and phone number
2. Anything you write to us through forms, chat, or email
3. Files or documents you choose to send our way
4. Account-related details (like name, address, company name, and phone number) if you set up an account

We handle this data with care and don't pass your personal information to outside parties for their own marketing.

How We Put Your Information to Use

We may use the information we collect to:

1. Run, maintain, and protect our website
2. Make site features and the overall user experience better
3. Track website performance and sort out technical issues
4. Reply to your messages and deliver the services you've asked for
5. Send updates and information that you've requested
6. Improve our services and the way our website works
7. Send emails connected to your inquiry or order
8. Spot and stop suspicious or harmful behavior on the site

Log Files and Automatically Gathered Data

Like most websites, we use log files to keep an eye on basic site activity. These logs usually include technical or anonymous details such as:

SMS Messaging Consent

1. IP address
2. Browser type
3. Date and time of visit
4. Pages you came from and where you went next
5. General page views and interaction counts

This data helps us with site performance, security, and analytics.

How Long We Keep Data

We hold on to personal information only for as long as it's needed for the reasons listed in this policy or to follow the law. Some examples include:

1. Inquiry or contact details: kept while we work on your request and for a reasonable time afterward, in case of follow-ups or service improvements.
2. Account details: kept while your account is open, and for a reasonable time after closure for legal and recordkeeping reasons.
3. Marketing preferences: kept until you opt out or until they are no longer needed.
4. Log and analytics data: kept for a limited window (usually months to a few years), then deleted or anonymized.

We review stored data from time to time and remove or anonymize anything we no longer need.

Privacy Rights for California Residents (CalOPPA and CCPA)

CalOPPA – California Online Privacy Protection Act

1. IP address
2. Browser type
3. Date and time of visit
4. Pages you came from and where you went next
5. General page views and interaction counts

This data helps us with site performance, security, and analytics.

How Long We Keep Data

We hold on to personal information only for as long as it's needed for the reasons listed in this policy or to follow the law. Some examples include:

1. Inquiry or contact details: kept while we work on your request and for a reasonable time afterward, in case of follow-ups or service improvements.
2. Account details: kept while your account is open, and for a reasonable time after closure for legal and recordkeeping reasons.
3. Marketing preferences: kept until you opt out or until they are no longer needed.
4. Log and analytics data: kept for a limited window (usually months to a few years), then deleted or anonymized.

We review stored data from time to time and remove or anonymize anything we no longer need.

Privacy Rights for California Residents (CalOPPA and CCPA)

CalOPPA – California Online Privacy Protection Act

We follow CalOPPA by:

1. Keeping a clear, easy-to-find link to this Privacy Policy on our website
2. Letting visitors browse the site without identifying themselves, where possible
3. Sharing what information we collect and how it might be used
4. Explaining how we share updates to this policy (see the Updates to This Policy section below)

Do Not Track (DNT) Signals

Some browsers offer a "Do Not Track" option. Since there's no shared standard across the web for handling these signals, we don't respond to them in a specific way. That said, we do limit some third-party tracking as described in this policy, and we offer cookie controls and opt-out tools to help you manage your preferences.

To update or correct your information, send us a message using the email listed on our website.

CCPA – California Consumer Privacy Act

If you live in California, you may have a few extra rights, including:

1. Right to know: ask for details about the types of personal information we collect, where it comes from, why we collect it, who we share it with, and which specific pieces we have on file (subject to verification).
2. Right to deletion: request that we delete personal information we've collected, with some legal exceptions.
3. Right to opt out of sale: ask us not to "sell" your personal information. o We do not sell personal information for money and have not done so in the past 12 months. If anything changes here, we'll update this policy and add a "Do Not Sell My Personal Information" link.
4. Right to non-discrimination: we won't treat you differently for using your privacy rights.

How to Use Your California Rights

You can send a request through the email listed on our website. We may need to verify your identity before completing it.

Cookies, Pixels, and Similar Tools

We use cookies and similar tools to remember preferences and understand how visitors interact with the site. These help us keep things running smoothly and shape content to what's useful.

Our cookie banner or consent settings let you accept or turn down non-essential cookies (including those for advertising and analytics). Where required, non-essential cookies are switched on only after you give your consent.

You can also manage cookies through your browser and through any controls available on our site.

Outside Links and Partner Practices

Our website may include promotional content or links to other sites. These third parties may use their own cookies or similar tools, guided by their own policies. We suggest looking through their privacy policies for details and opt-out options.

Mobile Messages and Texting Privacy

We do not pass phone number details to outside promotional partners for their own marketing.

Important: Text-message opt-in data and consent are kept private and not shared with third parties.

If you choose to receive messages, you agree to get communication from Amazon Books Publishers related to your inquiries and ongoing service. You can stop these at any time by replying STOP, or get help by replying HELP. Message frequency may vary, and standard messaging or data rates may apply.

GDPR Rights (Where They Apply)

If you live in a region covered by the GDPR or similar privacy laws, you may have rights such as:

1. Access to your personal data
2. Correction of incorrect or incomplete details
3. Deletion of personal data in some situations.
4. Restriction of processing in certain cases
5. Objection to processing under specific conditions
6. Data portability in certain cases

To make a request, reach out using the contact details on our website. We aim to reply within a month where required.

Children's Privacy

We don't knowingly collect personal information from children under 13. If you believe a child has shared personal data with us, please contact us, and we'll take steps to remove it.

Microsoft Advertising, UET, and Related Tracking

We use Microsoft Advertising for ads and conversion tracking. As part of this, we may use Microsoft's Universal Event Tracking (UET) tag.

Microsoft may receive or collect information when you visit our site, such as cookies, device identifiers, device information, and IP address, especially if you arrive through a Microsoft ad or engage with our ads.

We may share pseudonymous identifiers (like cookies or advertising IDs) with Microsoft so advertising performance can be tracked and improved. Where the law allows, and your consent choices line up, this may include remarketing and interest-based advertising.

For more on how Microsoft handles data, see Microsoft's Privacy Statement: https://privacy.microsoft.com/privacystatement

Where required (including in GDPR-covered regions), advertising and tracking scripts like Microsoft UET will only run after you've given clear consent through our cookie banner or tools.

Interest-Based Advertising and Your Choices

We may work with advertising partners, including Microsoft Advertising, to measure ad performance and show ads that may be more relevant to you. These partners may use cookies and similar tools to understand activity on this site and others.

To opt out of interest-based advertising from companies that participate, you can use:

1. Network Advertising Initiative (NAI): https://optout.networkadvertising.org
2. Digital Advertising Alliance (DAA): https://optout.aboutads.info

Mobile users can also try the DAA AppChoices app to manage their preferences. On Windows, the advertising ID can be turned off through: Windows Settings → Privacy → General → turn off advertising ID usage.

SMS and Email Terms

What You're Agreeing To

If you share your phone number or email address with us, you agree that Amazon Books Publishers may reach out about your inquiry and book-related services.

1. Message and email frequency may vary
2. Standard messaging and data rates may apply

How to Opt Out

You can opt out by replying STOP to any message, or by using the opt-out method shared in our communications (where available). Once we confirm, we'll stop sending messages or emails as required.

Help and Support

Reply HELP to any message, or contact us using the email listed on our website for help.

Updates to This Policy

We may update this Privacy Policy from time to time to keep up with changes in services, legal requirements, or data practices. When we update it, we will:

1. Change the "Last updated" date shown at the top of the page
2. For bigger changes, give extra notice (such as a banner on the site or an email, where appropriate)

We suggest checking this page from time to time.

A Final Note on Privacy

Your phone number and email address are handled according to this Privacy Policy. We do not pass phone or email details to outside parties for their marketing. Text-message and email opt-in consent data stays with us and is not shared with third parties.